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Frequently Asked Questions

How much does it cost to have my dog groomed?

The cost depends on the size of the dog (the bigger the dog the longer it takes). The prices given on our SERVICES page will give you an idea between a simple bath to a full ‘spa day’ pampering. Best thing to do is call and we can take if from there!

How often should my dog be groomed?

It’s best to look at every 6-8 weeks. It can vary depending on what type of coat your dog has and what time of year it is if they are shedding. Also what kind of activity they do. I will tailor a plan that suits your dog, you and your budget!

How often should my dog have her nails trimmed?

It’s really important for general well-being to keep your dog’s nails well maintained. The rate of growth varies between breeds and what activity they do. If you walk your dog often on pavement this can help keep the levels down (but not for dew claws). Bring your pooch in for the first time and we can discuss how often they will need done.

When are you open?

We aim to fit you in whenever is most convenient. Call or email today and we will find a time that fits both of our diaries. I don’t keep regular office hours so let me know when you are thinking of.

How long does it take?

I will have to know a bit about your dog. How big, what type of coat, what services you’re interested in. When we talk I will book you in and give you a drop off and pick up time.

What are your cancellation policies?

You can find all our policies on our policies page. Hopefully this spells out just what we do and how we do it – and why? If there is something we haven’t answered, just give us a call or drop us an email.

Can I stay with my dog when they are being groomed?

Yes. I have a salon attached to the house. You are welcome to stay – especially if it’s your dog’s first time or they get nervous. We just ask that you wear a mask and maintain a social distance.

Can I drop off my dog and then collect when finished?

Yes. We will arrange a time for you to collect. You can text me from the car and I can bring them out to you. The same applies for drop off. Whatever makes you and your dog more comfortable.

What precautions about COVID are you taking?

Drop off and pick up can be done without human contact. You can text from outside and don’t have to come inside if you prefer. I would ask that you wear a mask too. The salon is cleaned after every visit.

My dog is really nervous when she has her nails trimmed – can you help with that?

I have been working with dogs for years. I have a lot of different appraoches to try – games, treats, calming techniques. Let me know when we talk and I can tell you more about what we do.

What payment types can you take?

The easiest way is to pay using BACS. Or Cash.

Whatever your question – about how we work, about what you need – please feel free to call or email.

Looking forward to seeing you at Shampooch